California Resort Receives Two Prestigious Awards
The Lodge at Torrey Pines has captured one of the travel industry’s most coveted designations: the 2015 AAA Five Diamond award for the 13thconsecutive year.
Since its opening in 2002, The Lodge has maintained its Five Diamond designation annually, based on the rigorous criteria put forth by AAA. “This award is well known among sophisticated travelers as a reflection of the Best of the Best’ amid luxury properties,” said Bill Gross, General Manager of The Lodge at Torrey Pines. “This is not just about our luxurious amenities. It is about the caring and personal service–going above and beyond– is what earns us the Five Diamond designation, year after year.”
According to the Auto Club, AAA inspectors collectively visit some 1,200 hotels and restaurants every week and conduct multiple unannounced evaluations of each property. In addition to evaluating the physical attributes of the resort, inspectors assess all aspects of guest service, from initial reservation through checkout, to determine if the hotel offers the custom service today’s luxury hotel guest expects. Only .3 percent of the nation’s 59,000 hotel properties and restaurants earn the Five Diamond distinction.
In addition, The Lodge at Torrey Pines has been voted by readers to the prestigious T+L 500 The World’s Best Hotels 2015.
Released each year to considerable anticipation, this award is the result of Travel + Leisure’s annual World’s Best survey, a questionnaire that asks readers to rate hotels based on rooms, facilities, location, service, restaurants, value and a number of other characteristics. Represented hotels are among an elite group held in high regards by the esteemed magazine, its readership and a worldwide community of avid travelers.