Again this year, The Lodge at Torrey Pines has captured one of the travel industry’s most coveted designations: the 2014 AAA Five Diamond award.
Since its opening in 2002, The Lodge has maintained its Five Diamond designation annually, based on the rigorous criteria put forth by AAA.
According to the Auto Club, AAA inspectors collectively visit some 1,200 hotels and restaurants every week and conduct multiple unannounced evaluations of each property. In addition to evaluating the physical attributes of the resort, inspectors assess all aspects of guest service, from initial reservation through checkout, to determine if the hotel offers the custom service today’s luxury hotel guest expects. Only .3 percent of the nation’s 59,000 hotel properties and restaurants earn the Five Diamond distinction.
posted by Sarah McCallum